Established in 1982 and managed by Bank Negara
Malaysia
, the Credit Bureau collects credit information on borrowers from financial institutions and furnishes the credit information collected back to these institutions. The information contained in the credit bureau helps financial institutions make informed lending decisions in a more timely manner.
 
 
The Credit Bureau will keep factual information about your:
 
Personal particulars such as name, identity card number and address

Details of your credit account such as type of credit facilities, credit limit, outstanding balance, conduct of account and status of legal action, if any.
 
Credit information is kept in the Central Credit Reference information System (CCRIS) which is a computerised database system that processes and collates the information into credit reports which can be made available to the public upon request.
 
Related Information

Applying for loans

Applying for credit cards

Making an insurance complaint
 
What Else Can I Do?

Read FAQs on the Credit Bureau

Download the booklet on Credit Bureau
Email this to a friend
Bookmark this page
Give us your feedback
 
 
 
Obtain your credit report in person from Laman Informasi Nasihat dan Khidmat (LINK) of Bank Negara Malaysia at the following address:
   
  BNM LINK
Ground Floor, Block D,
Bank Negara Malaysia,
Jalan Dato’ Onn,
50480 Kuala Lumpur.
   
- Supporting documents needed include your driving licence or utility bills.
   
 
- Submit a Credit Report Request Form and a Loan Declaration Form available from:
   
 
Credit bureau's website
Bank Negara Malaysia branches nationwide
   
- Submit completed forms with these supporting documents by post/fax/email to:
   
  BNM TELELINK
Corporate Communications Department,
Bank Negara Malaysia,
P.0.Box 10922,
50929 Kuala Lumpur.

Faks: 03-2174 1515
Emel: bnmtelelink@bnm.gov.my
 
Should you find any inaccurate information about your loans in the credit report, you should refer to
BNM TELELINK for a review immediately. If you have any queries, refer to our FAQs for assistance.
 
 
  Download
here
For more information about the Credit Bureau, download our booklet on Credit Bureau or visit the Credit Bureau website.
 
 
 
+ 
Show/Hide Errors  Show/Hide Warnings  Show/Hide Messages
Messages
Warnings
0  Changed default language to: 1 (Class: UserSecurityLevels)
1  UserSecurity: Required User Level check, no need to check login. (Class: UserSecurityLevels)
2  UserSecurityLevels: Required Level is 1 (Public), allowing access. (Class: UserSecurityLevels)
3  Servlet: Displaying destination "success" (Class: CMSOutServlet)
4  Parser: Tag attribute "name" not found in tag (Class: Parser)
5  Parser: Tag attribute "name" not found in tag (Class: Parser)
6  Parser: Tag attribute "name" not found in tag (Class: Parser)
7  Parser: Tag attribute "name" not found in tag (Class: Parser)
8  OutputGenerator: No databeans assosiated with form "formSearch" or against all forms (Class: OutputGenerator)
9  OutputGenerator: No databeans assosiated with form "formSearch" or against all forms (Class: OutputGenerator)
10  Page generated in 0.168096065521 sec (Class: CMSOutServlet)
11  Widget Paging: Failed to generate output. Name: MessageList (Class: Paging)
Errors